RBD. Research Brief — Q2 2026

Enterprise AI Investment 2026 Outlook: From Technology-First Budgets to Capability-First Returns

A cross-industry analysis of where enterprise AI spending goes, where value is actually created, and what the 6% generating EBIT do differently.

Megan C. Starkey | Q2 2026 | RBD. Intelligence Center
18 Sources 5 Industries 6 Research Programs
Executive Summary

Enterprise AI spending is projected to reach $2.52 trillion in 2026, a 44% increase over 2025. Yet across six independent research programs—McKinsey, BCG, Deloitte, Gartner, MIT, and Prosci—a consistent pattern emerges: the vast majority of organizations are not generating measurable returns on this investment. Only 6% of organizations report that AI contributes 5% or more to EBIT. Ninety-five percent of enterprise AI pilots deliver no measurable P&L impact.

The evidence points to a structural explanation. Organizations are allocating 93% of AI budgets to technology and 7% to the people, processes, and organizational design required to absorb it. This ratio is inverted relative to what the evidence says drives returns. BCG estimates that AI success depends approximately 70% on people and processes, 20% on technology infrastructure, and 10% on algorithms.

Four independent research streams—budget allocation data, implementation failure analysis, organizational absorption studies, and change management ROI research—converge on a single insight none of them state individually: the organizations generating returns from AI are not spending more on technology. They are spending differently. The technology works. The organization cannot absorb it.

This brief extends the analysis in 3 Foundational Decisions That Separate the 6% Generating EBIT from AI (SI-Q4), which identified the governance, ownership, and portfolio decisions that distinguish the top performers. Where that brief asks what to decide, this one asks how to fund it—examining the budget architecture, organizational absorption capacity, and investment sequencing that turn those decisions into measurable returns.

$2.52T
Global AI Spending
2026 Forecast
93%
Of AI Budgets
Go to Technology
6%
Generate 5%+
EBIT from AI
95%
Of AI Pilots
No P&L Impact
84%
Have Not Redesigned
Jobs Around AI
Sources: Gartner AI Spending Forecast, Jan 2026 · Deloitte CTO Bill Briggs, Fortune, Dec 2025 · McKinsey State of AI, Mar 2025 · MIT NANDA GenAI Divide, Aug 2025 · Deloitte State of AI in the Enterprise, 2026
Section 01: Position

The Largest Technology Investment Cycle in Enterprise History

Enterprise AI spending is accelerating at a pace without precedent in corporate technology investment. Gartner forecasts worldwide AI spending will total $2.52 trillion in 2026, a 44% increase from 2025. IDC projects enterprise AI solutions spending alone will reach $307 billion in 2025, growing to $632 billion by 2028. The infrastructure layer is even larger: AI infrastructure spending reached $82 billion in Q2 2025 alone, a 166% year-over-year increase.

This capital is flowing from every direction. One-third of companies surveyed by BCG plan to commit more than $25 million to AI initiatives in 2025. Seventy-five percent of CFOs plan to increase technology budgets in 2026, with nearly half planning increases of 10% or more. The investment thesis is no longer in question. Eighty-eight percent of organizations now use AI in at least one business function, up from 78% a year ago.

The scale of commitment is not the question. The question is whether these investments are structured to generate returns.

Exhibit 1

Enterprise AI spending is growing faster than any prior technology investment cycle, with infrastructure consuming the largest share

2026 AI Spending Forecasts: Gartner vs IDC 2026 SPENDING FORECAST Gartner Total AI (2026) $2.52T AI Infrastructure (2026) $1.37T IDC Enterprise AI (2025) $307B IDC Enterprise AI (2028) $632B Infrastructure alone exceeds $1T — most of it before any organizational capability is funded
Source: Gartner, "Worldwide AI Spending Will Total $2.5 Trillion in 2026," Jan 2026. IDC, "Worldwide Spending on Artificial Intelligence Forecast," 2024. IDC, "AI Infrastructure Spending," Q2 2025.
Section 02: Position

The Returns Gap: Adoption Without Transformation

The data on AI returns tells a remarkably consistent story across every major research program that has measured it. McKinsey's 2025 State of AI survey, covering 1,933 participants, found that only about 6% of respondents attribute 5% or more of their organization's EBIT to AI. More than 80% report no tangible impact on enterprise-level EBIT from generative AI.

BCG's AI Radar 2025, surveying 1,803 C-level executives across 19 markets, found that only a quarter report meaningful value from their AI initiatives. Meanwhile, a Gartner survey of 506 CIOs found that 72% of organizations are breaking even or losing money on AI investments.

MIT's NANDA initiative published the most granular analysis to date. Their "GenAI Divide" report, based on 52 executive interviews, surveys of 153 leaders, and analysis of 300 public AI deployments, found that 95% of enterprise AI pilots delivered no measurable P&L impact. Only 5% of integrated systems created significant value.

Exhibit 2

Across four independent research programs, the same pattern appears: most organizations are not generating measurable returns from AI

Source Sample Finding Year
McKinsey State of AI 1,933 respondents Only 6% attribute 5%+ EBIT to AI 2025
BCG AI Radar 1,803 C-level executives Only 25% report meaningful AI value 2025
Gartner CIO Survey 506 CIOs 72% breaking even or losing money 2025
MIT NANDA 300 deployments analyzed 95% of pilots: no P&L impact 2025
Source: McKinsey, "The State of AI," Mar 2025. BCG, "From Potential to Profit: Closing the AI Impact Gap," Jan 2025. Gartner CIO Survey, May 2025. MIT NANDA, "GenAI Divide: State of AI in Business 2025," Aug 2025.

The consistency across these independent studies is striking. They use different methodologies, different sample populations, and different definitions of success. Yet all four converge on the same structural conclusion: the gap between AI investment and AI returns is not narrowing. It is widening.

The pattern holds across industries, though the mechanisms differ. In financial services, regulatory and cybersecurity requirements absorb a disproportionate share of AI budgets—74% of financial services respondents in Deloitte's survey plan to increase cybersecurity spending alongside AI, compressing the already thin allocation for organizational capability. In manufacturing and CPG, the constraint is different: legacy ERP and OT environments require extensive integration work before AI can reach production workflows, locking capital into technology interoperability rather than process redesign. In professional services, where the asset is intellectual capital rather than physical infrastructure, the challenge is demonstrating AI ROI without a traditional cost-of-goods-sold structure—partnership economics make it structurally difficult to fund organizational transformation when the budget case must be made partner by partner.

Key Finding

Sixty percent of companies lack defined financial KPIs for their AI initiatives (BCG AI Radar, 2025). Organizations are spending without a measurement framework—the equivalent of running a clinical trial without defining what success looks like before starting.

Tension

The Spending Inversion

In December 2025, Deloitte's CTO Bill Briggs disclosed a statistic that crystallizes the structural problem. Organizations are allocating 93% of their AI budgets to technology—models, chips, infrastructure, software—and 7% to the people expected to use it. Briggs called this a critical error, likening it to obsessing over "the ingredients" while ignoring "the recipe."

This 93/7 ratio stands in direct opposition to what the research says drives returns. BCG's AI Radar 2025 estimates that AI success depends approximately 70% on people and processes, 20% on technology infrastructure, and only 10% on algorithms and models. The gap between how organizations spend and where value is created is not a rounding error. It is a 13:1 ratio inversion.

Exhibit 3

The gap between where organizations spend on AI and where value is actually created represents a 13:1 structural inversion

AI Budget Allocation vs Value Creation: 93/7 spending ratio vs 70/20/10 value ratio WHERE ORGANIZATIONS SPEND (DELOITTE, 2025) Technology 93% People 7% WHERE VALUE IS CREATED (BCG, 2025) People & Process 70% Infra 20% Algorithms 10% 13:1 inversion between spending allocation and value creation
Source: Deloitte CTO Bill Briggs, Fortune, Dec 2025. BCG, "From Potential to Profit: Closing the AI Impact Gap," Jan 2025.

Deloitte's own enterprise survey reinforces the point from the demand side: 84% of companies have not redesigned jobs around AI capabilities. Despite increasing access to generative AI in the workplace, overall usage has actually decreased by 15%. The technology is available. The organization has not been prepared to use it.

This is not a communication problem or a training problem. It is a budget architecture problem. When 93 cents of every AI dollar go to technology acquisition and 7 cents go to everything else—workflow redesign, role reconstruction, governance design, change management—the result is predictable. The technology arrives. The organization cannot absorb it.

The Question

If the technology works and the returns are missing, what are the organizations generating EBIT doing differently with the same technology?

Convergence

Four Evidence Streams, One Structural Insight

No single research program identifies what separates the 6% from the 94%. But when four independent evidence streams are placed side by side, a convergence pattern emerges that none of them articulate individually.

Stream 1: Budget Allocation Data

Deloitte reports the 93/7 technology-to-people spending ratio. Gartner notes that CFOs are increasing technology budgets by 10% while cutting HR budgets—only 29% plan to increase HR spending in 2026, and 22% expect cuts. The budget architecture structurally underweights the capability that drives adoption.

Stream 2: Implementation Failure Analysis

MIT's NANDA study found that 95% of AI pilots deliver no P&L impact. But the study also found that purchasing AI tools from specialized vendors succeeds 67% of the time, while internal builds succeed only one-third as often. The technology itself is not the failure point. The organizational integration is.

Stream 3: High-Performer Differentiation

McKinsey's 6% high performers are 3.6 times more likely to be aiming for transformational, enterprise-level change rather than incremental improvements. Fifty-five percent of them fundamentally reworked processes when deploying AI—nearly three times the rate of other organizations. BCG found that leading firms focus on 3.5 AI use cases versus 6.1 for lagging firms, yet generate 2.1 times more ROI. High performers concentrate investment and redesign work around AI. Others spread technology across unchanged processes.

Stream 4: Change Management ROI

Prosci's benchmarking data, drawing from over 2,600 change practitioners, shows that projects with excellent change management are 7 times more likely to achieve their objectives. The success rate is 88% with excellent change management versus 13% when change management is poor or absent. When the people side of change is not managed, the probability of meeting project objectives drops to 16%.

The convergence insight: The 6% of organizations generating EBIT from AI are not spending more on technology. They are inverting the ratio. They concentrate AI investment on fewer use cases, fundamentally redesign work processes around AI capabilities, and fund organizational change at a level commensurate with the transformation they are attempting. The technology is a constant. The variable is organizational absorption capacity—and absorption capacity is a budget line item, not a cultural aspiration.

Exhibit 4

High performers differentiate on organizational investment, not technology investment, across every measured dimension

High Performer Scorecard: organizational behaviors that separate the 6% from the 94% DIMENSION HIGH PERFORMERS (6%) OTHERS (94%) Aiming for enterprise transformation 3.6× Fundamentally reworked processes 55% ~18% AI use cases (avg) 3.5 6.1 Allocate >20% digital budget to AI Senior leaders demonstrate AI ownership Every differentiating dimension is organizational, not technological Both groups have access to the same models, platforms, and infrastructure
Source: McKinsey, "The State of AI," Mar 2025 (transformation ambition, process rework, senior ownership). BCG, "From Potential to Profit: Closing the AI Impact Gap," Jan 2025 (use case concentration, ROI multiples, budget allocation).
Emerging Models

Five Investment Archetypes

Synthesizing the budget allocation data with the returns evidence, five distinct investment archetypes emerge across the organizations studied. Each reflects a different structural relationship between technology spending and organizational capability investment.

Archetype 01
The Technology Collector
93/7 RATIO · NO EBIT IMPACT
Acquires every platform, model, and tool. Spreads investment across 6+ use cases. Zero process redesign. This is the default mode for 84% of organizations that have not redesigned jobs around AI. High vendor spend, no organizational change budget. Common in post-merger environments where integration budgets are consumed by system consolidation, leaving no capacity for AI-specific organizational change.
Archetype 02
The Pilot Factory
85/15 RATIO · MARGINAL RETURNS
Runs dozens of experiments. Celebrates demos. Struggles to scale any single pilot to production. MIT found that large enterprises take nine months on average to move from pilot to production. Mid-market firms do it in 90 days—because they have fewer organizational layers to traverse. Prevalent in organizations without dedicated AI budgets, where teams must prove value through pilots before securing investment—creating a structural trap where the pilots never receive the organizational funding required to scale.
Archetype 03
The Process Redesigner
70/30 RATIO · EMERGING RETURNS
Beginning to shift budget toward workflow and role redesign. Corresponds to Deloitte's finding that 34% of organizations are starting to use AI to deeply transform processes. Investment in change management is present but not yet proportional to the transformation scope. Often seen in organizations under turnaround or cost pressure—the urgency creates permission to restructure budgets that stable organizations resist.
Archetype 04
The Capability Builder
50/50 RATIO · MEASURABLE EBIT
Matches technology investment with equal investment in organizational capability. Concentrates on 3–4 high-value use cases. Redesigns work processes before deploying technology. Corresponds to the behavior profile of McKinsey's 6% high performers. This archetype emerges most often when a new technology leader inherits a mature infrastructure stack and redirects budget from technology acquisition toward organizational absorption—the CIO who stops buying and starts building.
Archetype 05
The Greenfield Designer
40/60 RATIO · AI-NATIVE OPERATIONS
Designs the organization around AI from the start. No legacy processes to redesign. Inverts the ratio entirely—majority spend goes to organizational design, talent architecture, and governance. Emerging in new entities, spin-offs, digital-native subsidiaries, and de novo financial institutions building technology stacks without inherited infrastructure. The structural advantage is not better technology. It is the absence of the organizational debt that forces legacy firms into the 93/7 default.
Horizon

When This Happens

Phase 1 · Now – Q4 2026
The Reckoning
CFOs demand AI ROI evidence. Gartner's finding that 72% are breaking even or losing money becomes boardroom pressure. Budget scrutiny shifts from "how much are we spending on AI?" to "what are we getting for it?" Organizations begin formal AI ROI measurement—addressing BCG's finding that 60% lack financial KPIs. First wave of budget restructuring.
Phase 2 · 2027
The Reallocation
The 93/7 ratio begins to shift toward 70/30 as organizations recognize the structural mismatch. Change management, workflow redesign, and organizational development receive dedicated AI budget lines—not afterthoughts from the technology budget. The CIO's scope expands to include organizational capability, or a parallel role emerges.
Phase 3 · 2028+
The Inversion
Organizations that complete the budget inversion begin to separate from those that do not. The AI infrastructure becomes commoditized (the technology was never the differentiator). Organizational capability becomes the competitive variable. New entities designed AI-native from inception begin to outperform legacy organizations that retrofitted.
External Factors

Catalysts and Barriers

Catalysts
CFO ROI Pressure
75% of CFOs are raising technology budgets for 2026. This creates both the capital and the accountability to demand measurable returns, accelerating the shift from "spend more" to "spend differently."
Agentic AI Reducing Technology Cost
62% of organizations are experimenting with AI agents (McKinsey, 2025). As agents commoditize the technology layer, the organizational capability gap becomes more visible—and more urgent.
High-Performer Visibility
McKinsey's 6% are 3.6 times more likely to pursue enterprise-level transformation. As their results become public, they create proof points that organizational investment, not technology acquisition, drives returns.
Barriers
Institutional Inertia
Deloitte's Briggs identifies "institutional inertia" as the dominant force—organizations fitting AI into existing workflows rather than redesigning processes. The path of least resistance preserves the 93/7 ratio.
HR Budget Contraction
Only 29% of CFOs plan to increase HR budgets in 2026; 22% expect cuts (Gartner). The function best positioned to lead organizational capability investment is losing resources, not gaining them.
Vendor Incentive Misalignment
The $2.52 trillion AI spending forecast benefits technology vendors. No equivalent market incentive exists for organizational design, change management, or capability building. The supply side reinforces the 93/7 ratio.
Implications

Four Priorities for Leadership Teams

01
Audit the ratio before adding technology
Before approving any new AI technology acquisition, measure the current split between technology spending and organizational capability spending across your AI portfolio. If the ratio exceeds 80/20, the evidence suggests that additional technology investment will not improve returns. The constraint is organizational, not technical.
02
Concentrate rather than proliferate
BCG's data shows that leading firms focus on 3.5 AI use cases versus 6.1 for laggards—and generate 2.1 times more ROI. The implication is structural: fewer, deeper deployments with full organizational redesign outperform distributed experimentation across unchanged processes. Portfolio concentration, not portfolio breadth, correlates with returns.
03
Fund absorption as a budget line item
Organizational absorption capacity—the ability to redesign workflows, reconstruct roles, retrain people, and adapt governance—is not a change management activity bolted onto the end of a technology deployment. It is the primary determinant of whether that deployment generates value. It requires its own budget line, its own accountability, and its own measurement framework.
04
Measure organizational readiness, not technology readiness
Gartner's Alicia Mullery stated it directly: "While not all AI is ready to deliver value, humans are even less ready to capture value." The binding constraint is not whether the AI works. It is whether the organization can absorb it. Assessment frameworks should measure process redesign completion, role reconstruction, governance adaptation, and capability building—not model accuracy or platform capabilities.
Decision Support

AI Investment Ratio Diagnostic

The following diagnostic helps leadership teams assess whether their AI investment structure is aligned with the evidence on what drives returns. It is organized around the Four Capability Bands from The Intelligence Organization™: Right-Fit Technology, People & Purpose, Operational Integration, and Adaptive Governance.

Exhibit 5

Organizations can diagnose their investment ratio by scoring capability maturity across four structural dimensions

Capability Band Assessment Question Score 1–5 Budget Implication
Band 1: Right-Fit Technology Are AI investments concentrated on 3–4 use cases with clear value thresholds, or spread across 6+? ___ Score <3: freeze new acquisitions until the current portfolio is concentrated. Scattered investments are the single most common pattern in the 95% of pilots that deliver no measurable P&L impact.
For each AI initiative, has the organization assessed whether the team has the skills, data infrastructure, and process maturity to actually operate it—or was the investment approved based on what the technology can do? ___ Score <3: the technology plan exceeds the organization’s capacity to absorb it. Score each investment against what the team can sustain, not what the vendor demonstrated.
Band 2: People & Purpose What percentage of AI budget funds workflow redesign, role reconstruction, and capability building versus technology licensing and infrastructure? ___ Score <3: reallocate minimum 20% of AI budget to people and process. The 93/7 ratio inverts where value is created—BCG estimates 70% of AI success depends on people and processes.
Has the organization identified who is already using AI informally and willing to lead adoption, versus who needs demonstrated proof before engaging—and are those groups being supported differently? ___ Score <3: a uniform adoption strategy (training everyone the same way) wastes the budget. Early adopters need autonomy and fast access; skeptics need evidence from peers, not mandates from leadership.
Band 3: Operational Integration Have work processes been fundamentally redesigned around AI, or has AI been layered onto existing workflows without changing how work is structured? ___ Score <3: identify where people waste time on manual translation, cross-system reconciliation, or redundant data entry—those are the highest-value redesign targets, not the most visible ones.
When one process is redesigned, are the upstream and downstream processes that depend on it redesigned together—or does optimizing one workflow just move the bottleneck to the next? ___ Score <3: redesign connected processes as a group. Automating one step in isolation speeds up that step but creates friction at every handoff.
Band 4: Adaptive Governance Do AI financial KPIs exist, are they measured, and does governance adapt based on results? ___ Score <3: define financial KPIs before approving new AI spend. Sixty percent of organizations cannot measure AI ROI—governance without measurement is governance without accountability.
Does every AI initiative move through the same approval process regardless of risk level, or are low-risk internal tools pre-authorized to move fast while high-risk customer-facing applications get deliberate review? ___ Score <3: one governance speed for everything guarantees that either low-risk work moves too slowly or high-risk work moves too fast. Separate the lanes.
Source: RBD. analysis. Framework aligned with The Intelligence Organization, Four Capability Bands (Starkey, 2026).

Interpreting the Score

Total 32–40: Capability Builder or Greenfield Designer archetype. Investment ratio likely already approaching 50/50 or better. Focus on sustaining and scaling.

Total 20–31: Process Redesigner archetype. Budget inversion has begun but is incomplete. Identify the lowest-scoring Band and address it before adding technology.

Total 8–19: Technology Collector or Pilot Factory archetype. Investment ratio likely at or near 93/7. Additional technology spending will not improve returns. Begin with Band 2 (People & Purpose)—the binding constraint for 84% of organizations.

Conditions for Application

The diagnostic applies differently depending on organizational starting position:

Post-merger integration: When budgets are locked into system consolidation, the diagnostic reveals that AI investment is structurally trapped in Band 1 (Right-Fit Technology). The priority is not adding AI spend but carving out a protected allocation for Bands 2–4 before integration budgets are fully consumed. Start with Band 3 (Operational Integration)—the integration itself is the process redesign opportunity.

Turnaround or cost pressure: Organizations under financial stress have a paradoxical advantage: the urgency to restructure creates executive permission to reallocate budgets that stable organizations resist. The diagnostic should target the 2–3 use cases with the shortest path to measurable cost reduction. Band 4 (Adaptive Governance) becomes the priority—financial KPIs must be defined before any AI dollar moves.

Greenfield or new entity: Organizations building from scratch should skip Bands 1 and 3 entirely. The technology layer is commoditized and the processes do not yet exist to redesign. All diagnostic energy goes to Band 2 (People & Purpose) and Band 4 (Adaptive Governance)—designing organizational capability before selecting technology, inverting the sequence that traps legacy firms.

Zero dedicated AI budget: When the organization has no formal AI allocation, the pilot trap (Archetype 02) is the default. The diagnostic reframes the business case: instead of requesting budget for AI technology, request budget for organizational capability with AI as the enabling mechanism. Band 2 scoring provides the evidence base for the investment request.

Decision support aligned with The Intelligence Organization · Band 2 (People & Purpose) as binding constraint · Absorption capacity as the primary determinant of AI ROI

The investment ratio is a design decision, not an inevitability.

This research is the foundation for our AI investment architecture executive workshop series. If your organization is evaluating how to restructure AI spending for returns, we should talk.

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Sources

References

Industry Research: McKinsey & Company, "The State of AI in 2025: Agents, Innovation, and Transformation," Mar 2025, 1,933 respondents. BCG, "From Potential to Profit: Closing the AI Impact Gap," BCG AI Radar, Jan 2025, 1,803 C-level executives across 19 markets. BCG, "From Potential to Profit with GenAI," BCG AI Radar, Jan 2024, 1,406 executives in 50 markets. Deloitte, "The State of AI in the Enterprise, 2026," 3,235 business and IT leaders across 24 countries. Deloitte, Bill Briggs (CTO), Fortune interview, Dec 15 2025. Gartner, "Worldwide AI Spending Will Total $2.5 Trillion in 2026," Jan 15 2026. Gartner, "CFOs' Budget Plans Prioritize Growth Functions, Technology and AI in 2026," Feb 10 2026. Gartner CIO Survey, May 2025, 506 CIOs. Gartner, Alicia Mullery, "All IT Work Will Involve AI by 2030," IT Symposium, Oct 2025.

Academic & Institutional: MIT NANDA Initiative, "GenAI Divide: State of AI in Business 2025," Aug 2025, 52 executive interviews, 153 leader surveys, 300 deployment analyses. IDC, "Worldwide Spending on Artificial Intelligence Forecast to Reach $632 Billion in 2028," 2024. IDC, "Artificial Intelligence Infrastructure Spending to Reach $758 Billion by 2029," Q2 2025.

Change Management & Organizational: Prosci, "Best Practices in Change Management," 11th & 12th Editions, 2,600+ change practitioners. Prosci, "The Correlation Between Change Management and Project Success."

RBD. Research: Starkey, M.C., The Intelligence Organization, 2026. RBD., "3 Foundational Decisions: What Separates the 6% Generating EBIT from AI," SI-Q4 2025. RBD., "Enterprise AI Tool Strategy: The Copilot Adoption Gap," SI-Q1 2026. RBD. cross-industry AI investment and returns synthesis, 2026.