Firm Operating System · For Firms of One

The staff a one-person firm doesn't have.

You already run the whole firm. Now four teams argue with you before you commit to anything.

24 advisor seats, 28 working skills, and the memory architecture of a real firm, installed into Claude Code, the environment it all runs in. Plug and play: every piece arrives with its own instruction document.

Get the System · $297 See what it looks like ↓
$297, once. Delivered within one business day.
Everything runs on your own machine, inside your own Claude Code subscription. RBD. never sees your files, your memory, or your client data.
Your new org chart
YOU
Principal
ADVISORY BOARD6 seats
GO-TO-MARKET TEAM4 seats
CHIEF OF STAFF1 seat
SYSTEMS TEAM3 seats
Built Running One Real Firm

RBD., a real one-person advisory firm, runs on this exact environment every working day, and its complimentary manual documents all of it. The box ships the whole operation.

24 advisor seats across 10 teams 28 working skills, proposal strategy to the clarity pass 6 always-on rule hooks 10 teaching guides from paid client curriculum The memory + routing architecture A prompt pack to fit every piece to your firm
The Cost of Doing This Alone

How long would it take you to build this by hand?

The honest answer, from RBD.'s own build clock.

~4 months
From a blank folder to a working structure, alongside a full client workload.
91 sessions
Working sessions logged before the shape held.
1 rebuild
One complete restart before it was scoped right.

So what actually changes, once it is already built?

What This Actually Is

This is not a chatbot with a title stapled onto it.

Not a tip sheet. Not a prompt pack. An installed structure that carries what you now carry alone.

Each seat is one advisor with one job. A strategist seat does not price anything. A pricing seat does not weigh in on contract risk. Several seats behave like several advisors, not one assistant wearing hats.

The Whole Staff

One owner. Ten teams. 24 advisors.

Every seat is one file with one job. All of them report to you.

YOUPrincipal
Advisory Board6 seats
Go-to-Market4 seats
Systems3 seats
Bid Review3 seats
Legal Review3 seats
Key Account3 seats
Chief of Staff1 seat
Exec Assistant1 charter
Meeting Coach1 seat
Security Audit1 seat
The Real Thing, Not a Mockup

This is the machine that runs RBD. today.

Actual screens from the working firm. Numbers and client names blurred; everything else is real.

RBD.'s live revenue board
The revenue board. Every offer, price, send, and sale on one page. The template ships in the box; this is RBD.'s own, running.
RBD.'s Gmail label tree
The labeled inbox. RBD.'s real Gmail tree: every ask, reply, and government thread filed by the system, not by hand.
The actual skill and agent files
The files themselves. The skills and advisor seats as they sit on disk: plain .md files in folders. Yours install the same way.
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What Installs, Piece by Piece

Open each piece below. Nothing here is a black box.

Each seat is an agent: a one-page job description for an advisor. Every sample below shows the real shape of the file. The full manifest, itemized piece by piece →

01 · Advisory
The Advisory Board
Six advisor seats argue a decision before the money is spent, and the disagreement sits on the page where you can read it.
board-session-transcript.mdSample
board-strategistdirection: build vs. drop
Recommends holding the workshop line and cutting the enterprise track until Q2 demand is confirmed.
board-cforunway, pricing, cost vs. return
Flags the proposed discount as a margin risk against the current burn rate.
board-contrarianargues against the plan
Disagrees with both seats above; names the untested assumption neither one addressed.
02 · Advisory
The Go-to-Market Team
Four seats pressure-test an offer or a price before it goes live.
gtm-roster.mdSample
RESEARCH
buyer, demand
Segment shows highest reply rate among referred leads.
OFFER
hook, ask
Recommends leading with the diagnostic, not the retainer.
DESIGN
page, conversion
Flags the pricing section as buried below the fold.
PRICING
tiers, margin
Sets the middle tier as the anchor, not the lowest.
03 · Operations
The Chief of Staff
A new ask gets filtered against your real priorities instead of taking over the day.
PRIORITIES.mdSample
Top 3 · 1Close the Q3 retainer renewal
Top 3 · 2Finish the workshop deck
Top 3 · 3Reply to the referral intro
ParkedRebuild the onboarding page
AutopilotWeekly invoice reminder
04 · Operations
The Systems Team
Nothing you build gets called finished until something else checks it.
build-request-042.mdSample
Build-With-Changes
The proposed automation touches the same file two other routines write to; add a lock before this ships, otherwise approved as scoped.
05 · Foundation
The Memory Architecture
A mistake corrected once never has to be corrected twice.
feedback_client_rate_range.mdSample
type: correction · filed: 2026-03-11
Quote a range, never a single number, until the scope is signed. Repeated twice before this was written down.
06 · Foundation
The Knowledge Graphs
A reference document stays accurate for the whole session instead of getting paraphrased wrong.
prospect-graph.mdSample
Things
Northfield Fabricators, Cascade Legal Partners, Amsler & Voight
Connections
Northfield Fabricators → referred by → Cascade Legal Partners, warm, Feb intro
07 · Foundation
The Routing Layer
The right files load themselves at the start of every session.
MANIFEST.mdSample
New clientintake.md, rate-card.md, scope-template.md
Weekly reviewpriorities.md, campaigns-board.md
New offerpricing-list.md, gtm-notes.md
08 · Foundation
The Working Skills
28 skills, from proposal strategy, proposal voice, and RFP response to the clarity pass and the daily dump. Each runs by name, each with its own instruction document.
skills/Sample
Intake
Routes a status update
Retire
Closes a session
Clarity
Tightens a sentence
Router
Picks the cheap model
Docs
Keeps itself current
09 · Templates
The Campaigns Board Template
One row per offer in the market, so you always know which one is working and which one to retire.
CAMPAIGNS-BOARD.mdSample
Offer
Diagnostic Sprint
Status
Active
Sent
7
Reply
2
10 · Curriculum
The Teaching Guides
Each piece arrives with the same lesson a paying client already received.
guides/05-the-auditor-seat.pdfSample
05 · The Auditor Seat
Guide, delivered curriculum
What the auditor checks, how it differs from the engineer that built the thing, and when to call it in before you trust a report.
11 · Delivery
The Install
Three questions from you, then everything arrives plug and play: folders you copy in, an instruction document beside every piece, and a prompt pack to fit each one to your firm.
Order confirmationSample
1. Your firm, in one line
Independent tax and compliance advisor
2. Tools you run on today
Email, calendar, one document folder
3. Your most common client type
Small-business owners, annual filings
Delivery: 1 business day
/firm-os
  /advisory-board
  /memory
  /guides
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All 28 Skills, Named

Every skill, by name.

Each one runs when you call it, and each arrives with its own instruction document plus a prompt pack for fitting it to your firm. The environment write-up walks every one in full.

cos

Your chief of staff. Holds the priorities, the decision queue, and what deserves you today.

assistant-charter

The executive assistant: calendar, drafts, and follow-ups, with a written charter.

dump

The daily dump. Say what happened in your own words; every piece gets filed where it belongs.

retire

The session close. What is worth keeping moves into permanent memory before you stop.

capability-scout

Asks whether you are using the system the way it is built to be used.

your-voice

Writes a note as you, to a specific person, in your register.

co-writing

Long-form writing built with you, section by section, in your voice.

concrete-prose

The clarity pass. Dense, abstract prose becomes plain sentences with real subjects.

house-voice

The register every published page is held to.

newsletter

Turns finished research into an email your list actually reads.

post-session

Turns a client working session into a finished, sendable package.

site-style

Keeps every page on your site in the same house style and structure.

gtm

The marketing and product department: offer, pricing, research, and design seats.

proposal-strategy

The strategy of a bid: what to offer, what to hold, how to win the panel.

proposal-voice

The register a real proposal is written in, derived from 558 pages of winning specimens.

rfp-response

Builds a bid or formal response, section by section, against the buyer's own structure.

grant-writing

The grant lane: applications built for funders, not contracting officers.

scope-adversary

Protects your margin before you sign. Reads the scope the way the client will.

key-account

Manages one important relationship: its own map, its own writer, its own advisors.

qa

The pre-publication quality check that anything public passes first.

bid-review

A three-seat panel that scores your draft the way the buyer's panel will.

legal-qa

A three-seat review that reads your agreement the way the other side's counsel will.

distill

Finds the pattern in a pile of one-off observations and writes the rule.

board

Convenes the advisory board: one question, six seats, the disagreement on the page.

model-cost-optimizer

Sends each task to the cheapest version of Claude that can actually do the job.

system-overview

Produces a clean map of your whole setup for anyone who needs to see it.

ui-ux-pro-max

Design standards for anything with an interface.

world-class-web-app

Build standards for anything that ships to the web.

The Second Brain

A second brain for the firm, installed.

What it is

A memory the system reads before you say a word. Facts, decisions, corrections, and the rules your firm learned the hard way live in plain files, connected by one-page maps, routed by a table that names which file owns which fact.

The pain it ends

A firm of one holds everything in one head. Every session starts from zero, every explanation is repeated, and every mistake stays available to be made twice.

What you gain

You will have a firm that starts every session already briefed. A correction made once governs every session after it, and six small programs enforce the rules no model can be trusted to remember.

Who Built This

Built by the person who runs the firm it was built for.

Megan Starkey is CEO and Principal Consultant of RBD. and the author of The Intelligence Organization. She built this to run her own practice first.

CEO & Principal Consultant, RBD. Author, The Intelligence Organization Runs a real one-person practice
What Happened, Week One

The fixer never certifies the fix. Week one proved why.

In week one, the engineer seat wrote a confident diagnosis with five claims in it. The auditor seat checked each one against the actual files. All five were made up.

The inspector caught the mechanic inventing a repair on day one.

> systems-engineer: pipeline diagnosis complete
> systems-auditor: verifying 5 claims against live state...
  ✗ claim 1: log path does not exist
  ✗ claim 2: referenced entry never written
  ✗ claim 3: tool never actually run
  ✗ claim 4: fabricated
  ✗ claim 5: fabricated
> underlying state, checked directly: mostly healthy

Reconstructed to show the shape of the check the auditor ran, not a literal log excerpt.

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Where It All Started

This was a working machine before it was a product.

Megan posted what her setup had replaced, and the builders in the room asked how. The answer is documented in full, in the open, before you pay for anything.

Read the whole environment write-up →
Megan Starkey's LinkedIn post on replacing her software subscriptions
What This Replaces, Priced From RBD.'s Own List

Bought one at a time, the pieces cost $1,743.

Every anchor is a price RBD. actually charges elsewhere. Not a manufactured bonus stack.

ComponentThe benefitHonest anchor
Chief of staff
(intake and routing)		 New information files itself. A $99/mo tracking tool still leaves you sorting. This sorts.
Advisory board
(standing contrarian seat)		 A standing second opinion, before you commit. The live version sells at $1,500/mo. This ships the pattern.
Go-to-market team
(offer, pricing, research, design)		 Four seats pressure-test every price and pitch. One hour of this sells at $2,500. This ships the seats.
Systems team
(architect, auditor, contrarian)		 Nothing is done until something checks it. The live version is the $750 Build Session. This ships three roles.
Working skills
(28, proposal strategy to the daily dump)		 Repeated judgment calls run the same way every time. Priced like RBD.'s own $129 templates, five of the 28 alone are $645.
Memory & routing architecture
(knowledge graphs, starter doctrine)		 What you learned the hard way governs next time. Taught as a course, $249. This ships the finished structure.
Teaching guides
(from curriculum delivered to paying clients)		 The walkthroughs paying clients received. Already delivered inside paying engagements.

Build Session $750 + just five of the 28 skills at $129 each + the $249 architecture + one month of a $99 tool = $1,743. All of it, assembled: $297, once.

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Who This Is For, and Who It Isn't

This is for a firm of one.

A fit if
  • You run a firm of one and want the structure that runs RBD., whether or not you have opened Claude Code before.
  • You want a second opinion before things go out the door.
  • You would rather install it than spend four months building it.
  • You can copy files into a folder and read a guide.
Not a fit if
  • You want a hosted app with a login. This is files you own, running in Claude Code on your machine.
  • You want it to run unattended. It works only while Claude Code is open.
  • You want it fitted to your practice live. That is the Build Session, $750.
  • You need this for a team. It installs for one person.
Get the System

$297. Once.

$297
24 advisor seats · 28 working skills · 6 rule hooks · 10 client-taught guides · the memory and routing architecture · a prompt pack to fit it to your firm · delivered in one business day
Get the System · $297

Early buyers keep this price as the system grows.

Purchases are governed by the Terms of Sale and Refund Policy.

What shapes your build: three questions
  1. What kind of firm are you, in one line?
  2. What tools run your work today: email, calendar, documents, anything else by name?
  3. What client type or engagement do you serve most?

Why there's no refund

Digital delivery; all sales are final, per the Terms of Sale and Refund Policy. In place of a guarantee: everything in the box is described on this page and, in more depth, in the complimentary manual you can read before you pay. Early buyers keep this price as the system grows.

Want it fitted to your practice in a live working session instead? That is the Build Session, $750.
See the Whole System
What's inside How it works See a sample
Common Questions

Every real objection gets a plain answer, no dodge.

Eight questions, each closing one real objection.

Does this run on its own, or is it a managed service?
Neither. It runs on your own machine, only while Claude Code is open, and nothing sends or changes anything without you. RBD. operates none of it.
What do I need to run it?
Claude Code, Anthropic's system environment, on a Mac or Linux machine; the install guide walks you into it if you have never opened it. The subscription is a separate cost paid to Anthropic, starting around $20 a month, so the $297 is not the whole cost of running the system.
Am I technical enough to install this?
Install is copying files into a folder and reading one guide.
Is any of my data involved?
No. Everything runs on your own machine, inside your own Claude Code session. RBD. never sees your files, your memory, or your client data.
What if something's missing after I get it?
Email megan@rbdco.ai and it gets fixed the same business day.
Why is there no refund?
Digital delivery; all sales are final, per the Terms of Sale. Everything in the box is described here and in the complimentary manual before you pay.

The staff a one-person firm doesn't have, waiting in your inbox by tomorrow.

Everything above is already described in full, and again in the complimentary manual. $297 gets you the assembled version, installed for your firm.

Get the System · $297